Customer Portal
A customer portal for compliance, not paperwork.
Every Servicetec customer gets secure online access to their assets, service history, and compliance reports. No more hunting through old emails for last year's report.
Asset — Main hood, Kitchen 1
Site: Seaworld Resort · Brisbane
- 14 Apr 2026 · Quarterly clean · T. Williams
- 13 Jan 2026 · Quarterly clean · T. Williams
- 10 Oct 2025 · Quarterly clean · J. Patel
Portal — asset record
What's in the portal
Everything you need, in one place.
Built so audits are a five-minute job, not a five-day search through old inboxes.
Asset register
Every kitchen exhaust component at every site, tracked individually.
QR code scanning
Scan the sticker on any piece of equipment to see its full service history.
Service history
Every inspection, clean, and report — archived for the life of the asset.
Compliance reports
Downloadable PDFs for insurance audits and council requests.
Before and after photos
Attached to every service record.
Upcoming maintenance
See when each site's next service is due.
Job requests
Log a service request or report a fault, anytime.
Team access
Role-based logins for admins, managers, and view-only staff.
QR codes on every asset
Scan once, see everything.
At the first service, every major asset gets a unique QR sticker. Scan it with any smartphone camera — no app required — and the asset record opens directly in your portal.
- On-site maintenance teams can pull up the history instantly.
- Insurance assessors can verify service records on the spot.
- New facility managers don't inherit a paperwork problem.
Asset — Main hood, Kitchen 1
Site: Seaworld Resort · Brisbane
- 14 Apr 2026 · Quarterly clean · T. Williams
- 13 Jan 2026 · Quarterly clean · T. Williams
- 10 Oct 2025 · Quarterly clean · J. Patel
Scan to view asset history
Built for compliance
Audits are a five-minute job, not a five-day search.
The portal is designed to make compliance audits straightforward. Filter by site, by asset, by date range, and generate the records you need in seconds.
Ready to put your records in one place?
Existing Servicetec customers can log in directly. New venues can start with a site audit.